Privacy Policy

Flat Clearance Anerley is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Introduction

At Flat Clearance Anerley, we respect your privacy and are dedicated to safeguarding your personal data. This policy explains our practices regarding the collection, use, and disclosure of your information. By using our services, you agree to the terms outlined in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you interact with our services. This includes:

Name
Contact Information such as email address and phone number
Demographic Information like postcode, preferences, and interests

Non-Personal Information

In addition to personal information, we may gather non-personal information that does not identify you individually. This includes:

Browser Type
Operating System
IP Address
Usage Data such as pages visited and time spent on our website

How We Use Your Information

Your information is utilized for various purposes, including:

Providing and maintaining our services to ensure smooth operation
Improving our website and services based on your feedback and usage patterns
Communicating with you about updates, promotional materials, and other relevant information
Personalizing your experience by presenting content tailored to your interests
Ensuring compliance with legal obligations and industry standards

Data Sharing and Disclosure

We may share your information with third parties under specific circumstances:

Service Providers: We engage third-party vendors to facilitate our services. These providers have access to your information solely to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information for other purposes with your consent.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Encryption: Protecting data during transmission and storage
Access Controls: Restricting access to information to authorized personnel only
Regular Security Assessments: Conducting audits and tests to identify and mitigate potential vulnerabilities
Secure Storage: Ensuring that physical and electronic data is stored securely

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.

Your Rights

Under applicable laws, you may have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to any inaccurate or incomplete personal data.
Deletion: Request the deletion of your personal data under certain conditions.
Restriction of Processing: Request the restriction of processing your personal data.
Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
Objection: Object to the processing of your personal data for specific purposes.

To exercise these rights, please contact us through the appropriate channels as outlined in this policy.

Cookies and Tracking Technologies

Cookies: We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand your preferences and improve our services.

Types of Cookies We Use:

Essential Cookies: Necessary for the operation of our website.
Analytical Cookies: Help us analyze how visitors use our website.
Functional Cookies: Enable enhanced functionality and personalization.
Advertising Cookies: Used to deliver relevant advertisements to you.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws.

Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Effective Date

This Privacy Policy is effective as of April 27, 2024.